FAQ - Resellers
FAQ - Reporting
FAQ - Website Application
FAQ - Desktop Application
- How do I move files within my Storage Account?
- How do I delete a file from my Account (using the Desktop Application)?
- How do I find an older version of a file in my account?
- Does the software backup open/locked/in-use files?
- How do I turn off a backup category?
- How do I set up an automatic backup category?
FAQ - Security, Privacy & Compliance
FAQ - Pricing & Payment
FAQ - Account & Subscription
- Why is my subscription type listed as "1 GB Free Open Edition?"
- How do I upgrade to a higher volume plan?
- I forgot my password. What should I do?
- Why do I need to email CompliantData from the email address associated with my account?
- I'm not receiving emails from CompliantData. How do I fix this?
- How do I setup a sub-account?
FAQ - General
- Sharing, Bandwidth and Fair Use
- How to share a folder using right-click menu?
- How to backup a folder using right-click menu?
- Everywhere Folder
- Can my Vault Services account automatically delete files that have been deleted from my local disk?
- What is "Archived" data?