FAQ - General
- Sharing, Bandwidth and Fair Use
- How to share a folder using right-click menu?
- How to backup a folder using right-click menu?
- Everywhere Folder
- Can my Vault Services account automatically delete files that have been deleted from my local disk?
- What is "Archived" data?
- How do I share files using the Desktop Application?
- How do I manage the files that I have shared?
- How do I redeem files that have been shared with me?
- How do I share files using the Website Application?
- Can I send in my data on a physical disk?
- How long will it take to backup my data?
- How do I setup my Mapped Drive?
- How can I verify that my backup is running?
- How can I verify that my backup was successful?
- How do I know my credit card and personal information is safe?
- Why does the Service keep old versions of my files?
- Does the Service support UTF-8 filename?
- Can I use the mapped drive functionality on a machine that runs IIS (Internet Information Server by Microsoft)?
- What makes Vault Services a superior online backup and storage solution?
- What type of information do I need to include when I submit a support request?
- Can I backup MS Outlook using this service?
- How can I access my data remotely?
- What platforms do you support?
- What is the difference between an archive and mirror backup system? Which type is Vault Services?
- How do I submit a support request?
- Can I backup MS SQL database files?
- What is the best way to upload files or folders to my Storage Account on an ad-hoc basis?
- How do I get started with Vault Services?
- Can I use PCs, Macs, and Linux-based systems with one account?