FAQ - Account & Subscription
- Why is my subscription type listed as "1 GB Free Open Edition?"
- How do I upgrade to a higher volume plan?
- I forgot my password. What should I do?
- Why do I need to email CompliantData from the email address associated with my account?
- I'm not receiving emails from CompliantData. How do I fix this?
- How do I setup a sub-account?
- How do I upgrade from a free account to a paid subscription?
- Can I change my email address or username?
- How do I reset my password?
- How do I cancel my account?
- How do I update my billing profile?
- What is a sub-account? How does it work?
- If I upgrade to a higher volume subscription level, when will I get charged and will it be pro-rated?